Your family health data should stay protected.

Last updated: July 10, 2026. This policy explains how NivaCare Family handles personal and health information across family-care workflows.

HIPAA-aware workflows

Consent, access controls, audit logs, and protected health-information workflows are built into the product.

Encrypted storage posture

Production deployments should use encrypted object storage such as AWS S3 with KMS or equivalent controls.

Controlled care circles

Family, parent, doctor, nurse, and admin roles see only the workflows they are allowed to access.

Information we collect

NivaCare Family may collect account details, family-care relationships, parent profiles, medications, symptoms, check-ins, appointments, uploaded documents, clinical notes, consent records, and billing/subscription status.

How we use information

We use information to organise family health records, provide reminders, build care timelines, generate AI-assisted summaries, support care-circle permissions, process subscriptions, and help families prepare for appointments or doctor visits.

How AI is used

AI features are designed to summarise and organise information you provide. NivaCare is not a replacement for professional medical advice, diagnosis, or treatment.

Data sharing

We do not ask families to send health documents over WhatsApp or upload them into general-purpose AI tools. Access is managed through NivaCare care-circle permissions and authenticated user roles.

Your rights

Depending on your location, you may have rights to access, export, correct, restrict, or delete your personal data. NivaCare includes account export, consent management, and account deletion workflows.

This page is product information, not legal advice. Final production privacy terms should be reviewed by qualified counsel for each launch country.