Terms and Conditions

Clear terms for a family health platform.

Last updated: July 10, 2026. These terms explain the standard conditions for using NivaCare Family.

01

Use of NivaCare Family

NivaCare Family helps families organise health information, coordinate care, manage reminders, upload documents, and prepare for doctor visits. You agree to use the service lawfully and only for people whose information you are authorised to manage.

02

Not medical advice

NivaCare Family is not a medical device and does not replace doctors, emergency services, diagnosis, or treatment. AI summaries are provided for organisation and coordination only.

03

Account and care-circle access

You are responsible for maintaining account security and inviting only trusted family members, caregivers, or clinicians. Permissions should reflect what each person genuinely needs to support care.

04

Documents and user content

You retain responsibility for the accuracy and legality of documents, notes, recordings, and other content you upload. Do not upload information unless you have the right and consent to do so.

05

Payments and subscriptions

Paid plans renew monthly unless cancelled. Payment processing is handled through Stripe when configured. In local or demo environments, checkout may use a test activation flow for validation.

06

Service changes

NivaCare may update features, pricing, security controls, or availability as the product evolves. We will aim to make changes clear and respectful of families relying on the platform.

These are product-ready standard terms and should be reviewed by legal counsel before production launch in each jurisdiction.